Our client, Gerald S., has worked hard throughout his career and never missed paying his rent. However, in October, Gerald's company began laying off employees, and unfortunately, Gerald was one of them.
He had enough savings to pay for November and December's rent, but Gerald was already focused on how he was going to pay January's rent. "I was already talking to people trying to see if I could get help," Gerald said. "You aren’t even behind yet," he remembers being told, to which Gerald would respond, "I know, but I’m about to be."
Once January came, even after searching profusely, Gerald still did not have employment and was falling behind on rent. He began trying to communicate with his property manager, who became unresponsive, causing Gerald more anxiety as he had never been in this situation. To make matters worse, Gerald was served with an eviction notice in late February. Gerald turned to the Salvation Army for help, "They gave me a couple of leads and you guys' [LCBH's] information."
He contacted LCBH immediately and left a voicemail about his situation.